The Petcare Factory
Company Policies
Privacy is a vital issue online and something we take very seriously. Either directly or indirectly, most websites, including our own, gather specific information about their visitors. This information is typically anonymous data and includes such things as looking at how people have arrived at our site, what pages they visit on the site and the devices, browsers and operating systems they are using. This data helps us determine what kind of advertising works best for us and assists us with designing and structuring the website so that it has the type of content you want to see. Other kinds of data we collect may include personal data, which can be directly or through third parties we use to operate the website. This information can be from placing an order or submitting information to us through contact forms, emails or by subscribing to mailing lists.
Transparency is essential where privacy and data protection are concerned and even more so under new rules which fall under the General Data Protection Regulation (GDPR), which came into effect on 25th May 2018. The General Data Protection Regulation (GDPR) is one of the most significant changes in data protection laws and is intended to give people greater control over their data. The Single Data Protection Act substantially changed Europe's privacy laws and replaced the outdated Data Protection Directive introduced in 1995. It requires that companies and website owners outline in detail how they collect and store the information obtained from visitors to their websites and what happens to this information.
The links below show the policies we have in place which assist us in complying with privacy and data protection legislation.
Our terms of use set out the terms and conditions under which you may use www.thepetcarefactory.com, including the use of any content used on the site, links to the site and any restrictions in place.
https://thepetcarefactory.com/terms-of-use
Our terms of sale govern any purchases or orders you make through our online store for goods or services on our website. They set out the status of any orders placed, the contract terms relating to the delivery and performance of those orders, any exclusions that apply to you and other relevant terms relating to our supply of goods, services or digital content.
https://thepetcarefactory.com/terms-of-sale
Our privacy policy governs our use of your information. It sets out the types of information we collect, the reasons we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and processing of your information and your statutory rights concerning your information.
https://thepetcarefactory.com/privacy-policy
Our cookie policy governs our use of cookies and similar technologies on our website. It sets out the types of cookies we use, the purposes for which we use them, the circumstances in which we may place cookies on your computer, device or browser, and other relevant information. This includes things such as how to change your browser preferences and settings to accept or reject cookies.
https://thepetcarefactory.com/cookie-policy
The Data Protection Act of 1998 requires every organisation that processes personal information to register as a data controller with the Information Commissioner's Office (ICO) unless they are exempt. Failure to do so is a criminal offence.
At The Petcare Factory Ltd, we care about how people's information is collected and handled and have, therefore, registered with the Information Commissioner's Office under registration reference ZA246693. As a result of this, we adhere to the rules and regulations which the organisation lays out.
You can find further information on our registration page on the ICO website.