Our ethos as a business is focussed on providing exceptional value, building long term trust and developing relationships that last. When buying our goods you can expect to receive a guaranteed level of quality and service unrivalled in our industry.
I guess our story started a number of years ago when one of our beloved dogs, a female English Springer Spaniel called Arran, who was full of energy and life, developed a number of conditions, over a period of time, which affected her life considerably. She was initially diagnosed with suspected Cushing's Disease. I say suspected as all the tests she had were not 100% positive, but the symptoms she exhibited were an exact match. Increased thirst and urination, a lack of energy, thinning of her coat, all classic symptoms of Cushing's Disease. After a long period of uncertainty, and many visits to the vets, she was eventually treated for Cushing's Disease and the condition was reasonably well controlled, using various medications. She was, therefore, able to continue with her life as normal.
Around a year after developing the condition, she began to slow down again. She had difficulties standing up after prolonged rest and movement during walks was noticeably impaired. Visiting the vets again confirmed what we already suspected and that Arran had severe arthritis, the result of too much running and chasing her ball in her younger days. We tried her on a number of painkillers, but were restricted by the choice available because of the medication she was already taking as a result of the Cushing's Disease. She reacted badly to these and the pain from the arthritis gradually increased. In the end it was decided, because of her advanced years that her suffering should be ended. At the time we didn't know of any other action we could take and nothing was explained to us by our vet on what else we could have done to help her. After years of being an important family member. it was a huge loss to our lives, something which still resonates with us today
A number of years later we had the chance to get involved in the pet supplement industry developing products which could make a real difference to an animal's health and quality of life. Due to our past experience we were really excited about the opportunity and wanted to be involved in the manufacture and sale of high quality products, at an affordable price, which contained active ingredients designed to give a better quality of life. We wanted to be in a position to try and help others who were going through something which we had already been through.
Building upon existing products within the market and incorporating the latest knowledge within the supplement world, our formulation is designed for the active ingredients to complement each other and to be highly effective. Using only high grade quality natural ingredients, your pet’s needs and well-being are important to us and we are confident we can provide you with the premium product that your pet deserves.
We currently sell most of our products through Amazon. This has been done to try and streamline our operations and try and get our product in front of a greater audience. This has also allowed us to help lower some of our costs and offer more flexibility to our customers. By selling our product through Amazon we need less warehouse space as this is largely stored in their dedicated fulfilment centres around the UK. It gives the customer a familiar shopping experience when they come to buy products, and furthermore if they are a Prime member they will also be able to get additional benefits such as free priority shipping. With Amazon's extensive logistics network, we are able to be give our customers more choices, as well as shipping goods more efficiently, we are also able to deliver to 26 different countries through-out Europe.
We are always looking to try and expand the channels which we sell through. Recently we have made a small selection of our products available on ebay, mainly just to see if there is sufficient demand. Also, many customers have asked if they can purchase products directly from us, so we will also be providing this option very shortly.
This leaves us free to concentrate on what we do best, producing high quality products to meet your pet's needs.