Here at The Petcare Factory we always enjoy hearing from our customers. We love it when you tell us when we are doing things right, and even like to know when we haven't done so great. The positive feedback allows us to know we are meeting or exceeding our customer's needs, and it allows us to celebrate these achievements with the entire team. The negative feedback is also invaluable as it provides us with an insight to methods we can introduce to improve our service and become more efficient in our overall processes on a day-to-day basis. This ensures a continued high quality of service for all our customers.

The easiest way to contact us is to fill in the form below, so let us know what’s on your mind. We always treat any communication with a high priority and will try to get back to you as soon as we can.

Please note that all of the information you share with us will only be used so we are able to deal with your enquiry.

Alternatively we can be emailed directly using the email address below:

ask@thepetcarefactory.com

Or by using the following postal address:

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